JOB OPPORTUNITIES FOR RECENT GRADUATES IN MALAYSIA

 

Position: Concentrix Malaysia - Customer Service Representative (Insurance/Healthcare Services)

Location: KL Sentral, Malaysia

Start Date: August 25, 2025

Salary: Base salary of approximately 27,540,000 + KPI bonus and night-shift allowance of approximately 3,672,000 

JOB DESCRIPTION

- Answering phone calls and providing customer support over the telephone.

- Answering customer inquiries regarding healthcare-related matters within the scope of insurance coverage, partner healthcare facilities, and vaccines covered by the insurance plan.

- Assisting customers with the necessary documentation for insurance claims.

Note: This is a fixed night-shift position.

REQUIREMENTS

- Proficiency in all four English language skills (listening, speaking, reading, and writing).

- At least 6 months of work experience in any position.

- Currently holding a college or university degree.

- Willingness and ability to work in Malaysia.

- A passport valid for at least 14 months.

- Previous telephone customer service experience is an advantage.

BENEFITS

- The company provides airfare, visa assistance, and 14 days of hotel accommodation upon arrival in Malaysia.

- 12 days of annual leave and 14 days of sick leave.

- Health insurance and accident insurance.

- Opportunities to transfer to other projects or countries where the company operates.

Please send your CV to: tanchungphan@gmail.com